Legal
Delete your account
Two ways to do it, and a plain list of what disappears.
Last updated 13 August 2026
From inside the app
Open BrainIt, go to Profile, then Delete account. It asks you to confirm once, and then it is done. You do not need to email anyone.
Without the app
Email [email protected] from any address, with the phone number on the account. If you never signed up, your practice sits on an anonymous account that holds nothing identifying: deleting the app removes your access to it, and you can still write to us and we will erase the records behind it.
We action it within 7 days and confirm when it is done.
What gets deleted
- Your account and your phone number.
- Every question you have answered, and every answer you gave.
- Your accuracy, your streaks and your chapter progress.
- Your settings, including how many questions a day you had chosen.
It goes from our live systems immediately and from backups within 30 days.
What we keep, and why
Nothing that identifies you. We keep counts that have no account attached to them, such as how many people answered a given question correctly, because that is what tells us a question is broken. Those numbers cannot be traced back to you once your account is gone.
Deleting is permanent. There is no undo and no 30-day grace period where we quietly hold it. If you want your practice history back later, you would be starting from zero.
Deleting your child's account
If you are a parent or guardian, email [email protected] and say so. We will delete it on the same terms.